Returns & Exchanges
Due to health and safety regulations, Online Liquor Store can only accept returns on unopened, sealed products within 14 days of purchase. Please note that a restocking fee may apply and original shipping costs are non-refundable.
Verify Eligibility
Ensure your bottles are unopened, the original seals are intact, and you have the original receipt or digital order confirmation.
Contact Support
Email our customer service team with your order number and photos of the items to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Safely pack the items in their original shipping container with sufficient padding to prevent breakage during transit.
Ship and Refund
Affix the provided shipping label and drop the package at a designated carrier; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing